Frequently Asked Questions
Everything you need to know about your journey to better rest.
What makes FitSleeps mattresses different from standard memory foam?
Our mattresses feature proprietary Adaptive-Response technology that balances pressure relief with spinal alignment, ensuring you don't get that 'sinking' feeling common in traditional foam.
How long does shipping take for bedding and furniture?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service will contact you within 48 hours to schedule a convenient setup time.
Do you offer a sleep trial period?
Yes, we offer a 100-night risk-free sleep trial. If you aren't completely satisfied with your mattress after the 30-night break-in period, we will arrange a full refund and free pickup.
Are your materials eco-friendly and safe?
Absolutely. All FitSleeps products are CertiPUR-US certified, meaning they are made without ozone depleters, heavy metals, or formaldehyde, ensuring a healthy sleep environment.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm so you can pay over time.
How do I care for my FitSleeps pillows and protectors?
Most of our accessories are machine washable on a cold, gentle cycle. We recommend air drying or tumble drying on low heat to maintain the integrity of the cooling fibers.